Terms of Service

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Block Bookings

Please note that block booking discounts are non-refundable.

Breakdowns

Mechanical breakdowns cannot be predicted. This is rare, and while our cars are maintained to a high standard, breakdowns do still occasionally occur which we cannot be responsible for.

Cancellations

To re-arrange or cancel a lesson you must give 48 hours notice. Failure to do this will result in the lesson being lost from a block booking or the fee paid on the next lesson. This is in place to minimise empty slots in our diary and therefore give pupils more choice when booking lessons.

Learner Requirements

Conduct
Our instructors have the right to work in a risk free environment, threats, verbal or physical will be taken very seriously and always reported to the Police. We reserve the right to record violent or threatening activity.
Eyesight
You need to be able to read a number plate from 20.5 metres away legally to drive a car. If you require glasses or contact lenses then these must be worn for lessons. Failure to do so will result in the lesson being cancelled or terminated early and the fee for the lesson still paid due to late cancellation fee noted above.
Payment
Any outstanding balances over 14 days that remain unpaid will be invoiced accordingly. In the event of the invoice remaining unpaid after another 14 days a Β£10 admin fee will be charged ontop of the outstanding amount and another invoive issued. This will then be followed by a final invoice with an interest charge added before further action is taken via small claims court if necessary.
State
You must not be under the influence of Drink or Drugs for any driving lesson. Even if you “think” you are under a drink drive limit the lesson will be terminated if your instructor thinks that you are under the influence of drink or drugs as this is dangerous and we have no means of testing your alcohol or drugs level in your blood. The late cancellation fee will be charged as noted above.

Pickup/Dropoff Location

If you wish to be picked up or dropped of at a different location to your normal place please ask at least 24 hours before your lesson. Sometimes it might be absolutly fine, but if the location is a completly different part of Brighton or Hove it might not be possible due to the location of the instructors next/previous lesson.

Test

It is the instructors final decision whether a car will be provided for test, if it is felt that the candidate is of a standard where being in control of the vehicle in a test situation would be unsafe then we reserve the right to not allow the car to be used for test. We cannot offer refunds if a test is missed for being late.

Weather

Lessons may be cancelled at short notice due to bad weather, however this should usually be agreed by both parties.

FAQ